小费

在多个国家,给小费是习俗。销售点允许在 商店酒吧餐厅 中给小费。

配置

To allow tipping in your POS, activate the Tips feature in Point of Sale ‣ Configuration ‣ Settings. At the top of the page, select the POS in which you wish to allow tipping, scroll down to the Payment section and check Tips. Once enabled, add a Tip Product in the corresponding field, and save. The designated product will be used as a reference on customers’ receipts.

在 POS 中启用小费

小费产品

Tip products can be created on the spot. To do so, enter a product’s name in the Tip Product field and click Create or press enter. The product is automatically configured to be used as a tip at the payment screen.

However, if you wish to be able to select the tip product in a POS session, you must activate the Available in POS setting. To do so, click Create and edit… to open the product configuration form. Then, go to the Sales tab, tick the Available in POS checkbox, and click Save & Close.

注解

  • When you create a product to use as a tip, leave the product type as Consumable to avoid unnecessary inventory movements.

  • 您每个 POS 只能选择一个小费产品,但可以为每个 POS 选择不同的产品。

使用 Adyen 终端进行小费支付

If you use an Adyen payment terminal and wish to enable tips using the terminal, check Add tip through payment terminal (Adyen) below the tip settings.

付款后小费

If you use a POS system in a bar or a restaurant, you can enable Add tip after payment (North America specific). Doing so generates a bill to print and complete manually by the customer and the waiter. That bill indicates the tip value the customer chooses to give after the payment.

重要

要使用此功能,所选付款方式必须有银行日志属性。

添加小费

To add tips to an order, access the payment screen and click ♥ Tip. Then, enter the tipping amount, click Confirm to validate, and process the payment.

提示弹出窗口

Alternatively, you can select the tip product on the POS interface to add it to the cart. When selected, the product is automatically set as a tip, and its default value equals its Sales Price.

使用 Adyen 终端进行小费支付

During checkout, select Adyen as the payment terminal, and send the payment request to the device by clicking Send. The customers are asked to enter the desired tipping amount on the terminal’s screen before proceeding to the payment.

付款后小费

At checkout, select a card payment method and click Close Tab. Doing so generates a bill to complete by the customer.

顾客付款后完成小费账单

On the following screen, click the percentage (15%, 20%, 25%), No Tip, or enter the tipping amount the customer chose to give. Then, click Settle to move to the following order.

选择付款后收取小费金额的屏幕